SHIPPING POLICY

At Jetlag Noodles®, we aim to deliver your order quickly, reliably and with minimal fuss.

Shipping locations

We currently ship within the United Kingdom only. We plan to expand to international markets in the future.

Processing times

Orders are typically processed within 1-2 working days (Monday to Friday, excluding public holidays).

You will receive a confirmation email once your order has been dispatched.

Delivery times

Standard delivery usually takes 3-5 working days from dispatch, depending on your location.

Please note that delivery times are estimates and may vary during busy periods or due to factors outside our control.

Shipping costs

Shipping costs are calculated at checkout and will depend on the size and weight of your order.

From time to time, we may offer free shipping promotions — these will be clearly communicated on our website.

Order tracking

Where available, tracking information will be provided once your order has been dispatched so you can follow its journey.

Delivery issues

If your order has not arrived within the expected timeframe, please contact us at info@jetlagnoodles.com and we will investigate.

If your order arrives damaged or incomplete, please notify us within 48 hours of delivery with your order details and, where possible, photos of the issue.

Incorrect shipping information

Please ensure that your delivery details are correct at checkout. We cannot be held responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Contact

For any shipping-related queries, please contact:
📩 info@jetlagnoodles.com